Delivery
Delivery Information
Delivery options
| Service | Delivered | Cost | Free when you spend |
|---|---|---|---|
| Standard | 3 Working days | £4.99 | £50.00 |
| Express | 1 Working day | £5.99 | £70.00 |
| Premium | 1 Working day | £7.99 | – |
Last order times (UK only)
Monday to Friday
- 5 day delivery – before 6pm
- 2 working days (not guaranteed) – before 6pm
- 1 working day Premium delivery – before 5pm
Saturday
- 5 day delivery – before 12pm
- 2 working days (not guaranteed) – before 11am
- 1 working day Premium delivery – before 12pm
Sunday
- 5 day delivery – before 4pm
- 2 working days (not guaranteed) – before 2pm
- 1 working day Premium delivery – before 10am
Click & collect
Offering even greater discretion, especially if you want to avoid others opening your package unintentionally.
During checkout, select the ‘Click & Collect’ service to have your parcel delivered to one of over 7,000+ local collection points in the UK.
Please note that you’ll need to bring ID with you when you collect your parcel.
International delivery
International shipping is available to over 50 countries worldwide.
More information regarding International shipping (outside the UK), e.g. delivery times and cost, is available during checkout.
Delivery FAQs
Once your order has been dispatched, we’ll send you an email which includes the tracking number and a link to the website where you can track it.
We provide discreet delivery in plain brown boxes and envelopes so nobody need know what’s inside. See what they look like here.
We work with a variety of reputable delivery service partners. You will be notified which courier will deliver your parcel once you have placed your order and it has been dispatched.
We’re not happy unless you are, which is why we offer a 60 day returns policy. We also offer a 1 year product guarantee. Learn more about our Returns policy here.
You can track the status of your order via the tracking link we sent you in an email, but if your parcel is more than 5 working days overdue, please contact us.